a Kind Welcome

This service helps organizations navigate the future with clarity and purpose by leveraging expertise in foresight, innovation, and strategic planning. Through collaboration with teams, we explore a range of possible, probable, and desirable futures, crafting actionable roadmaps that align innovation efforts with both immediate business objectives and long-term societal needs. This proactive approach ensures that innovation initiatives are not merely reactive, but are driven by strategic foresight, laying the foundation for sustainable growth and impactful, forward-thinking strategies. 

This service helps organizations integrate sustainability and circular economy principles into their innovation strategies. With expertise in Life Cycle Assessment (LCA) and circular design, we support businesses in minimizing environmental impact while maximizing business value. From eco-materials research to the design of circular systems, our approach drives sustainable innovation that enhances brand value, reduces waste, and fosters long-term positive change. 

 This service leverages the power of human-centred innovation to solve complex challenges. By applying Design Thinking principles, we guide teams through the process of empathizing with users, reframing problems, and ideating creative solutions. This approach, grounded in user empathy and research, ensures that the resulting products, services, and strategies are not only innovative but deeply aligned with real-world needs. By combining creativity with practical insights, we create impactful, meaningful change that resonates with users while driving business value and long-term success.

Incorporating a planet-people-first mindset, this approach enhances both the effectiveness and value of innovation, ensuring it serves the needs of individuals and communities.

This service helps organizations build the leadership and collaboration necessary for successful innovation. By facilitating inclusive and creative processes, teams are empowered to explore new ideas, overcome challenges, and make decisions that drive innovation. Whether engaging with executives or project teams, the facilitation process fosters an environment of trust, respect, and open communication. This collaborative approach ensures that diverse perspectives are integrated, helping organizations adapt to change, strengthen internal resilience, and unlock their full potential for sustainable growth. 

This service supports organizations in navigating the complexities of change with empathy and resilience. By integrating kindness into the change management process, teams are guided through shifts in mindset, behaviour, and strategy, ensuring a smooth and effective transition. The approach emphasizes positive leadership and creates a supportive environment where innovation can thrive. By fostering a culture of empathy and understanding, organizations can embrace change as an opportunity for growth and sustainable progress. 

At the intersection of innovation and kindness, I offer services that help organizations create sustainable, impactful, and human-centered solutions. By combining strategic foresight, cutting-edge design thinking, and a people-first mindset, my services empower businesses to drive meaningful change while fostering collaboration and trust.
Innovation is about pushing boundaries, but it’s also about creating an environment where people feel safe, valued, and supported. My approach blends ground-breaking ideas with a culture of trust, empathy, and collaboration, driving positive, sustainable change. By integrating kindness into innovation, we help businesses thrive and create lasting value for people, planet, and profit. 

To think kind is to pause and reflect on how our thoughts influence the world around us. It’s about adopting a mindset that values empathy, introspection, and a curiosity-driven approach. In an age of constant distractions, thinking with kindness means stepping back from quick judgments and allowing space for understanding. It’s through this reflective space that true innovation emerges. 

To do kind is to act with purpose and intention. It’s about seizing the opportunity to make a difference, especially when it's uncomfortable. Innovation requires action, and often the most significant breakthroughs come when we embrace challenges rather than avoid them. By doing kind, you move forward with a sense of responsibility and an openness to how your actions can positively affect others. 

To be kind is to interact with others from a place of authentic connection and compassion. It’s not just about being polite—it’s about listening, observing, and responding in ways that nurture mutual respect. Nonviolent Communication (NVC) provides a framework for being kind, emphasizing how we can understand our own feelings and needs while respecting those of others. This action calls for mindfulness in every interaction. 

To write kind is to use words as a tool for connection and healing. Our language shapes how we relate to the world and each other. Writing with kindness doesn’t just mean using gentle words—it means creating an atmosphere where others feel heard, valued, and respected. Let your words lift others, encourage change, and foster understanding. 

To live kind is to make kindness a daily habit, not just an occasional action. In a world that often prioritizes efficiency over connection, living kind challenges the notion that kindness is inefficient. It’s a reminder that our everyday actions can contribute to a greater good, both in personal and professional spaces. Live with purpose, where every gesture can be an act of kindness. 

 To learn kind is to approach learning not just with a desire to succeed, but with a commitment to help others grow along the way. The most transformative learning happens when we step outside our comfort zones, embrace different perspectives, and recognize that innovation often comes from unexpected places. Being kind in the way we learn allows us to include diverse voices and ideas in the process. 

To play kind is to approach innovation like a game—where the focus isn’t solely on the product, but on how it benefits others. It’s about creating value that truly serves the end user, aligning long-term vision with human needs. When we approach innovation with kindness, we shift from profit-centric thinking to people-centric thinking, ensuring the products we create are not just sellable but truly impactful. 

 To lead kind is to recognize that true leadership isn’t about scale or power—it’s about vision and empathy. Leaders who operate from a place of kindness prioritize the well-being and growth of their teams, encouraging them to experiment, fail, and succeed without fear of harsh judgment. Leading kind means creating a space where innovation thrives in trust and collaboration, not competition. 

To behave kind is to make conscious choices that drive positive change, no matter how small. It’s about setting an example in everyday actions. By modeling kindness in our behavior, we create environments where others feel compelled to follow suit. Like the fly in a urinal—small actions often have disproportionately positive effects on the environment around us. 

Technology has brought us incredible opportunities, yet with it, a sense of being overwhelmed has also emerged. KIND TECH is about using technology thoughtfully, ensuring it serves human needs while maintaining balance and emotional intelligence. It's not just about advancement—it’s about creating technology that connects us and enhances our lives, without overshadowing the human element. Let’s create a world where tech supports kindness instead of diminishing it. 

KIND KNOWLEDGE is rooted in the belief that ignorance is not something to fear. Instead, it’s an opportunity for growth and transformation. Embracing the unknown often leads us to new discoveries, fostering innovation and deeper understanding. KIND KNOWLEDGE promotes humility, openness, and continuous learning, challenging us to seek new ideas, collaborate, and evolve, knowing that sometimes, not knowing is the first step toward true insight. 

To build a KIND ORGANIZATION, we must recognize that trust and security are essential for fostering innovation. Kindness in organizational structures creates spaces where people can take risks, fail, and grow without the fear of judgment. It’s about creating an environment that supports creativity, where individuals feel respected, valued, and empowered to experiment. A KIND ORGANIZATION encourages collaboration, resilience, and human-centered leadership, understanding that trust is the foundation of success.

"16. “In a gentle way, you can shake the world.” – Gandhi

15. Love is essential, gregariousness is optional.

...

13. The universal longing for heaven is not about immortality so much as the wish for a world in which everyone is always kind.

12. “Quiet leadership” is not an oxymoron.

...

3. Solitude is a catalyst for innovation.

2. Our culture rightly admires risk-takers, but we need our “heed-takers” more than ever.

1. There’s a word for “people who are in their heads too much”: thinkers."

"Reassurance?

It's not here, and it wouldn't do you any good if it were.

Opportunity?

It's everywhere

You've been 

given a turn.

Will you take it?

Ifyou're thirsty enough, 

the world is ready for you, 

more than ever before

Go."

Dealing conflict with a positive attitude

"The four components of NVC

1. Observations

2. Feelings

3. Needs

4. Request"

"Who, in your life,  do you remember  most fondly, with the most undeniable feelings of warmth?

Those who were kindest to you, I bet.

It's a little facile, maybe, and certainly hard to implement, but I'd say, as a goal in life, you could do worse than: Try to be kinder."

“A country’s GDP might well go up if the level of spontaneous #kindness were to go down.

You could increase GDP by creating a world in which no-one does anything for free and out of kindness.” 

"our research shows that a domain-based solution is often inferior ... Big innovation most often happens when an outsider who may be far away from the surface of the problem reframes the problem in a way that unlocks the solutions."

"Where a finite-minded player makes products they think they can sell to people, the infinite-minded player makes product that people want to buy. The former is primarily focused on how the sale of those products benefits the company; the latter is primarily focused on how the products benefit those who buy them." 

"Size is too often taken as an indicator of success, when, in reality, it could be seen as an indicator of poor service, lack of control and zero imagination."

"The more specialized we are, the more atomized we become. We do not hear and we do not see beyond our narrow view. It's difficult to see the horizon when you're buried in data."

“Schiphol Airport in Amsterdam. There the authorities have etched the image of a black housefly into each urinal. It seems that men usually do not pay much attention to where they aim, which can create a bit of a mess, but if they see a target, attention and therefore accuracy are much increased.” 

"Technology has made our lives more full, yet at the same time we've become uncomfortably "full."

Law 7 - EMOTION

More emotion are better than less

Law 9 - FAILURE

Some things can never be made simple."

"What good about not knowing things?"

"I don't see any benefit on ignorance"

I" prefer know people than not know them"

"Not knowing means I am vulnerable, I can cheeted on if I am naive"

"Why would I want to look illiterate, a buffoon in front of others?"

"I'm lost enough as it is, why would I want to get more lost?"

"Paradoxically,  Not Knowing often leads to learn a new knowledge. Just as in Nature and Biology, Not Knowing can lead to growth that is unseen, like the embryo in the womb or the seed deep in the earth."

"This is not just an idealistic goal. It is a business necessity. Innovation, in particular, is a risky endeavour, especially for the individuals who are actively involved in it. To experiment, fail  and persevere with no guarantee of success, individuals need to feel the confidence of trusting organisation to back them up. 

As Sprenger put:"Creative work is fragile and uncertain: ideas have to be developed, proposed, tested and justified or abandoned. People engage in such a process only when they feel secure, in an atmosphere of trust, respect and goodwill. Trust makes it easier to cope with deviations from routines and rules, especially when innovations and experiments and in error or failure."